Answers

What was the biggest challenge you faced creating your store?

Setting up local delivery options.

What worked really well when using our platform?

Site creation & theme management were simple and intuitive.

What could be improved when using our platform?

A simplified flow for merchants who only want to offer local delivery and/or pickup.

How did this experience help you build empathy for our merchants?

This was my first time using the Shopify backend! I didn't realize how many options & settings were available.